Overview

The Sendio I.C.E. Box server is available in two distinct hardware platforms. The first is the Mark V, which is typically recommended for businesses with less than 1000 users. For companies with over 1000 users, or smaller businesses with users that receive very high volumes of email, the Mark C is recommended.

Features for Administrators:

Administrators need solutions that are effective and easy to manage. The I.C.E. Box is both.

• 100% of spam blocked:
• All spam is immediately recognized and eliminated
• Since spam is a frequent carrier of malware, the risks of infection are dramatically reduced
• eMail server performance increases
• Network bandwidth efficiency increases
• Cycle times for data backup and archival drops
• End-users receive no spam, so satisfaction goes up and help desk calls go down
• Admin productivity jumps since there are no more filter definitions to administer
• Zero "false positive" lost messages:
• No periodic scanning of quarantine or junk-mail folders "just in case" legitimate messages might have been incorrectly trapped
• Reduced help desk calls from users who are convinced something has been lost
• End-user control over "unwanted" messages:
• Automated personalized accept and drop lists for each end-user
• No on-going rule maintenance
• Easy-to-use web interface
• Comprehensive anti-virus protection:
• Signature-based technology from Kaspersky Lab, the recognized leader in AV
• Zero-Hour Recurrent Pattern Detection (RPD) technology from Commtouch
• Complete Corporate Policy Implementation
• SPF Management
• DKIM Management
• Simple installation:
• Turn-key appliances
• Evaluate using a small test group without impacting the rest of the organization
• Console interface for basic network connectivity
• Web interface for configuration and comprehensive message management
  

Services Licensing:

The Sendio I.C.E. Box is sold as a hardware appliance in conjunction with a software license pack. License packs are issued based on number of users. Included in this license pack is:

• Kaspersky A/V engine and updates
• Commtouch ZeroHour engine and updates
• Technical Support
• Regular Sendio software updates with new features and benefits

Installation of the I.C.E. Box:

The I.C.E. Box is a secure network appliance that can be placed anywhere in a network infrastructure so long as the email flow runs through the I.C.E. Box before arriving at the mail server (MTA). Below is just one typical architecture. The I.C.E. Box can also be placed in the DMZ. In larger deployments, the I.C.E. Box can be placed in series in front of existing anti-spam systems to further ease installation.

The I.C.E. Box is installed "logically" between the Internet and one or more email servers (e.g. MS Exchange or Lotus Notes). The corporate MX (Mail eXchange) record in DNS is set to point to the I.C.E. Box, allowing all email from the Internet to be routed to the I.C.E. Box. The I.C.E. Box receives the messages, processing them through a series of email security services, eliminating the unwanted messages, and forwarding the remaining email to the server(s) for delivery.